This privacy policy sets out how Bea Jareno Jewellery uses and protects any information that you give us when you use this website. Bea Jareno Jewellery is committed to ensuring that your privacy is protected and the processing of personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (GDPR). Any questions regarding this Policy and our privacy practices should be sent to [email protected] .

We register your details through website sales and subscription to our newsletter. The personal information we collect might include your name, address, email address and IP address. If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below. We will not disclose any personal information to third parties. You may opt out of receiving mailings from us at any point by choosing to unsubscribe.

We will never sell or rent your personal information to third parties, nor will we share your information with third parties for marketing purposes. We may pass your information to our third-party service providers or subcontractors for the purposes of completing tasks and providing services to you on our behalf (for example to send you our newsletter). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

When you purchase products from us, your payment details are processed by a third-party payment processor who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

The accuracy of your information is important to us. If you'd like to update your email address or any other information we hold, please email us at [email protected]

By visiting this website, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions. By submitting your information you can censor the use of that information as set out in this policy.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and control procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest (e.g. Facebook, YouTube, Twitter, etc.). However, once you have used these links to leave our site, please note that we do not have any control over these other websites. We are not responsible for the privacy practices or the content of these websites. Please exercise caution and refer to the privacy policy applicable to the website in question.

We guarantee the security of all data provided by its online visitors and protect the information they provide. Our clients' personal data will only be used for purposes that are strictly connected to the supply of services on Bea Jareno Jewellery, execution of contracts related to the sale and purchase of products on Bea Jareno Jewellery. Further, where you have consented, we might use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know by email.

At Bea Jareno Jewellery, we strive to provide exceptional customer satisfaction and ensure that you are completely delighted with your purchase. We understand that sometimes a product may not meet your expectations or you may simply change your mind. Therefore, we offer a hassle-free return policy within 14 days of purchase.

To be eligible for a refund, the item must be unworn, in perfect condition, and in its original packaging. Please note that personalised, custom-made or discounted items cannot be returned unless there is a defect or an error on our part.

Please note we do not except any returns on earrings for hygienic reasons.

It is important to note that customers are responsible for the cost of return postage. In the event that the initial order included free postage, the amount equivalent to the original shipping cost will be deducted from the refund. Any card or transfer charges will be also deducted from the item initial price.

We recommend using a reliable and trackable shipping method to ensure the safe return of the item.

To initiate a return, please contact us. We will guide you through the process and provide you with all the necessary information. Our goal is to make the return experience as seamless as possible for you.

Once we receive the returned item and verify its condition, we will promptly process your refund. The refund will be issued to the original payment method used during the purchase. Please note that it may take a few business days for the refund to be reflected in your account, depending on your bank or credit cards company's processing time.

If you have any further questions or require additional information, please do not hesitate to contact us. We are happy to help and we are here to assist you and ensure that your jewellery shopping experience with us is nothing short of remarkable.

If you are not based in the UK and would like to return an item, please note that a customs declaration form will be required on shipping. The goods will need to be correctly detailed as ‘RETURNED BRITISH GOODS’ in order to ensure that no additional customs fees are incurred on re-import to the UK. In the instance that an item is incorrectly marked and a customs fee is incurred, this may be passed onto the customer. This may also delay the returns process.